Getting Started

Starting Your Stay Casino Account the Right Way

Supplying the right details up front means no corrections, no second account and no delay when your first deposit lands.

Claim bonus Malta-licensed, 8 years operating

Paid today

607,816 NZ$

7,209 Players online

Malta Gaming AuthorityLicensed MGA/B2C/807/2018, audited by SIQ and iTech Labs

13-minute average payoutNZ$29M paid weekly, withdrawals up to NZ$78,000

256-bit TLS encryptionYour data secured to banking standard, Stay Casino Ltd. C-80448

Quick Fixes

Why Did Your Sign-Up Not Go Through?

Most sign-up hiccups end in a fix on the same profile, not a fresh one.

Check Before You Retry

A page that greys out the button or spins forever usually means the connection dropped or the e-mail was already used. Stay put and watch the message under the field.

Refresh once, then fill the fields again.

Read the red note beside the box.

Message support if it fails a second time.

Wrong Postcode, No Account

Sign-up closes when the address you give sits outside New Zealand or the birth year makes you under eighteen. The form stops with a short refusal and no account appears.

Check the country field reads New Zealand.

Confirm the birth year matches your ID.

Contact support if both already look right.

Your Break Is Still Running

A past self-exclusion on your name at Stay Casino keeps the register form closed, and the screen says only that sign-up cannot continue. The same pause applies while the period runs.

Let the exclusion period run its course.

Read the notice for the end date.

Call support only after that date passes.

One Letter, Long Delay

One wrong letter or a swapped day in the date of birth breaks the match with your ID later. The field locks after sending, so ask support to correct it.

Compare each letter with your passport.

Send the correction request once, in writing.

Phone support if the name still differs.

Step By Step

Fewer Fixes After, A Few Small Checks First

Four short checks that stop the usual sign-up stalls before they start.

Find the Register Button

Look along the top of the page for the button that begins registration, then open it on your own device. Watch that it opens a single form rather than a second window.

Which Address Should I Use?

Choose an address you check often, since your login and any reset link arrive there. Pick a password you have not used elsewhere and keep it somewhere safe.

Your Details as Written

Copy your name, date of birth and home address straight from your photo identification. Any mismatch you introduce now becomes a correction later.

Terms and Legal Age

Read the terms briefly, tick to accept them and confirm you are old enough. Your country and currency are set here, then the confirmation link reaches your inbox.

Stay Casino Sign-Up, Start to First Spin

One E-mail, One Currency. Pick an e-mail you open often, since the welcome message and any account recovery link land there. Your password is yours to choose, so make it long enough that nobody guesses it. Choose New Zealand dollars as your currency, because that is how balances, deposits and withdrawals show on the site. Settle all three before you start and the rest of the form runs in one pass, without back-and-forth later.

Gather each item before you open the registration form, so nothing stalls halfway.

Your photo identification
A recent proof of address
Your payment card image
A working e-mail address
Your home address in New Zealand

The Name on Your ID Wins. Every detail you submit is compared against the documents you send afterwards. A shortened first name, a married surname not yet on your ID, or a street name typed differently all show up as a mismatch. Correcting it later takes a support conversation and adds time to your withdrawal. Copy your name and date of birth straight from the document, then confirm your e-mail so the account is live.

Checks First, Games After. Approval usually lands within fourteen hours, so keep your ID, address proof and card image ready for the check. Add at least NZ$20 for your first deposit, and the welcome offer follows your registration. From day one you can set deposit limits, loss limits, session reminders or a self-exclusion on your own account. The operator holds Malta Gaming Authority license MGA/B2C/807/2018.

Full article

A Full Account in Your Pocket

The Same Fields, Smaller. The registration page scales to whatever screen you hold, with the same fields in the same order. Zoom if a label looks tight, and take your time with the date of birth before you send the form. Nothing needs installing.

Stay Casino Syncs Every Device. Sign in with your e-mail address on either device and your balance, limits and game history follow you. There is no second profile to keep in step, and no need to register again on a phone. Lost the password? A reset link goes to your registered e-mail.

Stay Casino Deposit

Stay Casino: Your First Deposit

The smallest first deposit is NZ$20, and the payment methods listed below are the ones this casino accepts.

Deposits

MethodsVisa, Mastercard, Maestro, Skrill, Neteller, Apple Pay, Google Pay, Paysafecard, Jeton, POLi

MinimumNZ$20

CreditingInstant, no fees

Withdrawals

MethodsVisa, Mastercard, Maestro, Skrill, Neteller, Apple Pay, Google Pay, Paysafecard, Jeton, POLi

MinimumNZ$20

Payout window13 minutes average

After You Register

What Arrives With a New Account?

18+We're committed to keeping gambling safe, fair, and always within your control.

First Deposit

Deposit Match

Up to NZ$600

Your first deposit is matched at 168%, giving you up to NZ$600 in bonus funds. A 31x wagering requirement applies, and the bonus is valid for 55 days from the date it is credited.

See details

18+ · Partner offerFull terms

Free Spins

Daily Spins

63 Free Spins

Receive 12 free spins each day across 7 days — 63 in total. Winnings are subject to a 31x wagering requirement and must be used within 55 days.

Learn more

18+ · Partner offerFull terms

Ongoing Reward

Weekly Cashback

6% Back

Get 6% cashback on net losses every week, with a minimum deposit of NZ$20 to qualify. Cashback is credited with no wagering attached.

Get bonus

18+ · Partner offerFull terms

Document Check

Documents Checked After Registration

Our Malta Gaming Authority licence requires these checks, and verification usually finishes within fourteen hours.

photo identification

ConfirmsYour name and date of birth

When AskedAfter you register

proof of address

ConfirmsWhere you live

When AskedBefore your first withdrawal

payment card image

ConfirmsThe card you deposit with

When AskedWhen a card is used

Stay Casino Explained

Plain Answers to First Queries

Six quick replies settle the doubts that send new players looking for help.

trustWhat if I want proof of who runs this site?+

Check the small print at the foot of the page and you will find Stay Casino Ltd., regulated by the Malta Gaming Authority under licence MGA/B2C/807/2018. That licence is what keeps the site answerable to a European regulator rather than to nobody at all.

trustWhy does verification take hours instead of minutes?+

Give the checks a short window rather than seconds: most files clear within 14 hours once the documents are legible. A clear photograph of each document is the single thing that keeps your file inside that window.

trustWhy bother with a desktop when a phone works?+

Point your mobile browser at the site and the same registration runs, sized for a thumb. Nothing is switched off on small screens, so the account you open on the train is the account you use later at home.

trustDo I need to worry about where my documents end up?+

Upload each document once and it travels to the review team under 256-bit TLS encryption. Only the people checking your file see the copies, and the finished check is what lets withdrawals through later.

trustWhat if I sign up and see no welcome offer?+

Finish registration and the welcome offer appears inside your account, waiting for the first deposit rather than arriving by e-mail. Nothing needs typing in a separate box, and no code is involved anywhere in the process.

trustDo I need to confirm my age before the account opens?+

Say yes to the age confirmation and the account can proceed; the licence sets 18+ as the floor for real play. Anyone below that line is turned away at registration, because taking wagers from minors would cost Stay Casino its licence.

Check You Qualify

Stay Casino: Can You Open an Account?

After this table you will know whether you qualify before you start signing up.

The Person

Minimum age18+

ResidenceNew Zealand

The Account

Accounts per personOne only

Data must matchYour ID document

The Money

CurrencyNZ$

Minimum first depositNZ$20